Hear It From Our Customers
FAQ
Are your clothes true to size?
Most of our styles run slightly small. Use the size quiz on this page, or check the size chart; if you are between sizes, we recommend sizing up.
Delivery and shipping costs
UK: free tracked delivery on orders of £50 or more, otherwise £3.95. Australia: free tracked delivery on orders of $100 or more, otherwise $8.
Orders are processed within 1 to 2 business days.
Returns
We offer a 14-day return policy if you are not happy with your order for any reason. To start a return, email support@lunafashionhouse.co.uk with your order number and we will sort it for you. Full details are on our Return Policy page.
Can I track my order?
Yes, once your order ships you'll receive a tracking link straight to your inbox so you can follow it every step of the way.
How others wear #LunaFashionHouse
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