Luna Fashion House

Last Updated: 03-06-2026

At Luna Fashion House, we prioritize your safety, convenience, and seamless checkout experience. We currently offer the following secure payment methods, fully compliant with applicable regulations in the United Kingdom. All transactions are processed in GBP (£).

 

1. Credit & Debit Cards

Fast and Secure Checkout We accept Visa, Mastercard, and Maestro cards. Card payments are processed securely through encrypted connections for your protection. Here's how it works:

• Choose "Credit Card" as your payment method at checkout.
• Enter your card number, expiration date, and security code (CVV).
• Confirm your purchase.
• Once approved, you'll receive an order confirmation via email.

2. Shop Pay

Accelerated Checkout Powered by Shopify Shop Pay offers a fast and secure way to check out with saved information. If you've used Shop Pay before, your details will auto-fill for a quicker experience. It supports installment options (where available) and ensures data security with encryption.

• Select "Shop Pay" at checkout.
• Log in using your Shop Pay credentials or mobile number.
• Complete your purchase with a single tap.
• Confirmation will be sent right after your payment is processed.

3. Apple Pay & Google Pay

One-Tap Payment For added convenience, we support Apple Pay and Google Pay. Select your preferred wallet at checkout and authorise the payment using your device for a fast, secure, one-tap purchase.

When You Are Charged

Your payment is authorised at the time you place your order. The full amount, including any applicable discounts, is charged once your order is confirmed. You will receive an order confirmation email immediately after payment is successfully processed.

Currency

All prices are displayed and charged in GBP (£) or AUD ($), depending on your delivery location and the market you are shopping from. If you are paying with a card issued in a different currency than the one charged, your bank or card provider may apply currency conversion or foreign transaction fees. These charges are set by your provider and are outside our control.

Pricing & Taxes

All prices shown at checkout are inclusive of applicable taxes unless stated otherwise. Prices are subject to change, but changes will not affect orders that have already been confirmed.

Security and Protection

We take your data security seriously. All transactions on our site are encrypted using industry-standard SSL technology. We are fully PCI-DSS compliant, and your full card details are never stored on our servers. Our platform complies with the latest security protocols to protect your information and prevent unauthorized access.

Failed or Declined Payments

If your payment is declined, please check that your card details, billing address, and available funds are correct, then try again. If the issue continues, contact your bank or card provider, or reach out to our customer service team for assistance. Orders are not confirmed or processed until payment has been successfully received.

Fraud Prevention

To protect our customers, all orders may be subject to verification and fraud-prevention checks. We reserve the right to cancel or refuse any order where payment cannot be verified or where fraudulent activity is suspected. Any amount charged for a cancelled order will be refunded to the original payment method.

Customer Service

If you have any questions or experience issues with your payment, don't hesitate to reach out. We're here to help.

• Store Name: Luna Fashion House
• Company Name: TT Networks
• Company Registration Number (KVK): 94464324
• VAT Number: NL866787161B01
• Email: support@lunafashionhouse.co.uk
• Phone: +44 07343017680
• Address: Van Ruysdaellaan 103, 2264 TA Leidschendam, Netherlands
• Opening Hours: Monday to Friday from 9:00 AM to 5:00 PM